Is the postage (i.e. shipping) price stated for normal or registered post?
The price stated for postage in Singapore is inclusive of registered postage. However, the price stated for mailing to the USA is for normal post. Please add an additional USD4 to register your mail. The seller will not be held responsible for any missing items if the transaction is done via normal post.
How long does it take to process my order?
For Singapore buyers, all deliveries for purchases of 5 items or less will be made within three days after payment is received. For orders with more than 5 items, the delivery will be done within a week after the payment transaction is completed.
For purchases from the USA, the orders will be shipped out within a week upon confirmation of payment via PayPal.
I live in Singapore too! So do you allow meet-ups?
Meet-ups are not encouraged, and will be viewed on a case-by-case basis. Exceptions may be made for buyers who purchase the products for special occasions that require fast transactions (e.g. birthday presents), and meeting times will be to the sellers convenience.
Why are the pieces in limited quantities?
As the MJewels collection is meant to be exclusive, not more than 5 are made for each creation, and each piece is designed with love and care to provide a unique experience for every individual. This differentiates MJewels from the other accessory brands that produce in bulk to cater to the masses. You may want to drop me an e-mail to request for more of the same piece, but it will be subjected to availability.
What kind of materials go into creating such stunningly attractive pieces?
The materials are sourced extensively from different parts of the world and are ensured to be of good quality. The materials used to create the accessories are high quality non-tarnish links and chains imported directly from Korea. In addition, many of the charms and semi-precious stones that are incorporated into the designs are imported from the USA and Australia.
Do my lovely accessories come nicely packaged?
Yes, of course! Packaging will be provided for all MJewels accessories purchased. Items will come in a pink or mauve organza bag, and YOU are able to choose your preferred colour! Boxes with ribbons may also be provided, but only upon request, and with an additional charge of SGD1 (USD 0.70).
Your accessories are beautiful! Can I be on your mailing list?
Certainly! All buyers of the MJewels collection will be placed under the MJewels mailing list for further notices on special promotions and festive discounts. The mailing list will also keep you updated with the latest designs and new additions to the MJ'ewels collection!